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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Can you help please? I have a Hotpoint Ultima washing

Resolved Question:

Hello, Can you help please?
I have a Hotpoint Ultima washing machine, yesterday having already done some washing , I wanted to wash a second batch of clothes. I went through the usual procedure of setting it up for a 30 min fast wash but when I pushed the start button I got a screen message saying 'TEST' I have tried to reset it many times but to no avail!
I would be grateful for your advice....
Thank you. ***** Penman
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is George..

Can you tell me the model number of your appliance please

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 1 year ago.

Hi George,

Very sorry for the long delay, I had an emergency and had to go out.

The model numbers on the back of the machine are:

WF860 P

36106311

Hope to hear from you tomorrow..............Thank you.

A.G.Penman

Expert:  George-Allsorts replied 1 year ago.
Hi Alan,

There are 4 versions of the de-activation

Ver 1.
Press the Start/Cancel button until all the console LED's illuminate.
Press both Start/Cancel and On/Off buttons together until 'd OFF' appears.

Ver 2.
Simply press and hold the Cancel button and the appliance returns to default.

Ver 3.
Press On/Off and Start/Cancel toghether with top left option button until d OF appears.

Ver 4.
Switch off at mains, press and hold On/Off & Start/Cancel buttons, switch mains back on, keep holding down buttons until Doff appears in display

Please remember to rate the assistance given by me today.. but feel free to return should you need further advice.

regards
George
George-Allsorts and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Hello George,

Many thanks for your excellent help! I am pleased to say that thanks to your expert advice my machine is now up and running again. The first option in your e-mail did the trick and I was soon back in working order again.

many thanks indeed.

Sincerely................Alan G. Penman.