Very sorry for the long delay, I had an emergency and had to go out.
The model numbers on the back of the machine are:
Hope to hear from you tomorrow..............Thank you.
Many thanks for your excellent help! I am pleased to say that thanks to your expert advice my machine is now up and running again. The first option in your e-mail did the trick and I was soon back in working order again.
many thanks indeed.
Sincerely................Alan G. Penman.