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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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My wife put washing up liquid in the dish washer and now there

Customer Question

My wife put washing up liquid in the dish washer and now there is a code E-09 and it doesnt work
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is George..

Can you tell me the ENR of the appliance please... this will be etched onto the top of the metal part of the door

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 1 year ago.

SMS40A08GB/03

Expert:  George-Allsorts replied 1 year ago.
Hello Pete,

The way to get rid of the suds is to keep dowsing them with cold water..

The E-09 on the SMS Series is an instruction to tell you there is a problem with the heating circuit.

I would get rid of the suds and try again..

regards
Customer: replied 1 year ago.

I have already got rid of the suds and it is showing the same error code.

When I try and run it through a cycle the water is not heating up at all

Expert:  George-Allsorts replied 1 year ago.
There are a few things that could cause the heater not to work but the main cause is the heater itself...

If you have a multimeter ot continuity tester, you can check the condition of the heater.. I can talk you through it if you wish?

regards
Expert:  George-Allsorts replied 1 year ago.
Hi Peter, ho did you get on.. Have you replaced the heater?

regards
George

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