How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15994
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel is online now

My zanussi Electrolux washing machine is not spinning. Checked

Resolved Question:

My zanussi Electrolux washing machine is not spinning. Checked for blockages and removed objects from hose hoping that would resolve problem but unfortunately not.
Submitted: 1 year ago.
Category: Appliance
Expert:  Daniel replied 1 year ago.
Hi
Can you post the model number please.
Also will the drum turn at all during the wash or spin cycle?
Regards
Customer: replied 1 year ago.
Mode!ZWF14070W. Type H1944661. Prod No###-##-####00No drum not moving.
Expert:  Daniel replied 1 year ago.
Hi Thanks for that. If the drum isnt turning then you need to remove the back panel of the washer.From there you will see the motor at the bottom.Remove this and at the back either side you will see the carbon brushes.Take them out and see if they have worn. If so then you need to replace them and then refit the motor and retry it and fingers crossed this will cure the fault from there. Try that and see what you find and let me know. Regards
Customer: replied 1 year ago.
Thanks.
Expert:  Daniel replied 1 year ago.
No worries your welcome.
Daniel and other Appliance Specialists are ready to help you