How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1464
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
26760916
Type Your Appliance Question Here...
Dales-Electronic is online now

Daniel, Ive got a Bosch SRS4012/GB which will not pump out. I've cleaned out the f

Resolved Question:

HI Daniel, Ive got a Bosch SRS4012/GB which will not pump out. I've cleaned out the filter but the pump doesn't seem to run although I can spin the impeller with the end of my finger. I turned the machine over and also took off the side panels but HOW do you get to it. Programmer turns and ticks so my thoughts are that it must be the pump. Thoughts Please, Bill
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - Hi Bill I think you are correct, if you follow the drain pipe back to the machine it will lead you to the drain pump. The pump is available but before you replace it check that you have power at the pump by using a multimeter or mains tester.
Customer: replied 1 year ago.
Hi Ian, I have the side panel off so I can see the pump but my question is, what do you have to remove to get to it?
Expert:  Dales-Electronic replied 1 year ago.
OK if you look at it you can see that it is a twist fit on to the housing, there is either one or two locking lugs (depending on version) that have to be lifted to allow you to release and twist the pump off. Mark up the position before you take the old pump off and then you can position the new pump in the right place.
Dales-Electronic and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Thanks Ian ! It's so easy when you know what to do. Much appreciated, Bill.

Related Appliance Questions