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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1465
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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Washing machine rinsing but not spinning?

Customer Question

washing machine rinsing but not spinning?
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - two quick questions, a. how much of a load did you have in the washing machine, b. If you put it on spin with an empty drum does it spin correctly now?
Customer: replied 1 year ago.
It doesn't seem to matter what load I have, medium or just one item. I am not near my appliance until later on this evening to try spinning with an empty drum so I will have to let you know the answer to that later
Expert:  Dales-Electronic replied 1 year ago.
OK let me know this evening as Im here for the rest of the day and we can take it from there - Ian
Customer: replied 1 year ago.
I have been having trouble communicating with you. The answer to your 2 previous questions are as follows:
Medium load - not full
Put on spin with empty drum - makes all the usual sounds but when it comes to the final spin it revs and then just stops.I also emptied the filter and got about a pint of water out (before I did the spin cycle).Can you please cc your response to ***@******.***
Expert:  Dales-Electronic replied 1 year ago.
OK please clarify, is the drum turning or is it just the motor you can hear reving?