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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1464
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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REF PANASONIC NN-CT552W MICROWAVE: POWER SUPPLY IS OK BUT WHEN

Resolved Question:

REF PANASONIC NN-CT552W MICROWAVE: POWER SUPPLY IS OK BUT WHEN SWITCHED ON DISPLAY SHOWS 'REFER TO USER MANUAL BEFORE USING'. USER MANUAL IS NO HELP AT ALL.
-SPOKE TO PANASONIC ON 0344(###) ###-####WHO ADVISED PRESS 'STOP/CANCEL' BUTTON THREE TIMES, THEN RESET CLOCK. TRIED THIS THREE TIMES: STILL NO ACTION WHEN 'MICROPOWER' IS ACTIVATED DISPLAY GOES DEAD (NIL DISPLAYED).
PANASONIC HAVE GIVEN ME DETAILS OF LOCAL REPAIR CENTRE BUT I'M NOT SURE THE COST OF TRAVEL/REPAIR OUTWEIGHS THE COST OF BUYING A CHEAP BASIC MWAVE (BUT NOT A PANASONIC MODEL!).
YOUR THOUGHTS APPRECIATED. TKS, TOM O'MALLEY. 3 NOV '15.
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - to be honest Tom, working on the likely need to replace the control panel and a likely labour charge of at least £40 I would go down the route of replacing it, add £30 and you will get a combination with a years warranty. Its more about if you like the Panasonic over what would replace it.
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Customer: replied 1 year ago.

Ian,

Tks, you have rubber stamped my gut feeling. The same problem occurred around six months ago but miraculously resolved itself.

Thanks for your promptness. No further feedback required. Have a good week.

Tom O'Malley

Expert:  Dales-Electronic replied 1 year ago.
A pleasure Tom, could you kindly rate my service to you using the smiley faces below, this allows Me to close down the information request, have a great day - Ian

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