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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16630
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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We have a Whirlpool dishwasher DWH M10, about 7 years old,

Customer Question

We have a Whirlpool dishwasher DWH M10, about 7 years old, it was already in the house when we moved in. The last 2 washes water has leaked from the machine and the drying cycle has not worked. It is showing the 'Alternate washing system anomaly' lights on.
Is there anything we can do to remedy the problem?
Thanks
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel replied 2 years ago.
Hi
Im taking it the dishwasher is stopping during the cycle with the end light lit and the light next to it flashing is this correct?
Regards
Customer: replied 2 years ago.
Yes, the dishes have been washed but the drying has not happened also water has leaked out
Expert:  Daniel replied 2 years ago.
Hi Ok if its flashing the error code for the alternate washing system what this is is a diverter valve which diverts the water between the spray arms in there. What you need to do is pull the dishwasher out and lie it on its back and remove the base cover.From there locate the wash motor and between the motor and the sump is a diverter valve this is the alternate valve which the error code reverts to. Check this and see if theres any signs of leaking from it. As they can leak and stops the valve from working correctly and will cause the error code to come up so check that and see what you find. Dont worry about the drying part as if its stopping during the cycle then it wont dry as this is the very last thing it does so ingonore this for the time being and just check the underneath for that alternative valve and see what you find there. Regards