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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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Good Morning, In the middle of an "easycare" washing cycle

Resolved Question:

Good Morning,
In the middle of an "easycare" washing cycle water spread rapidly across the kitchen floor.
I switched off and drained the machine - Exxcel7 1200 - which is 6 years old.
The leak appears to be from the machine rather than the inlet or outlet pipes.
Advice please/ service engineer?
Mr aubrey watson ***********
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.
Hi Mr Watson, welcome to just answer ... it seems their is blockage or the problem is with the drain hose... with the washer unplugged pull it out and remove the back off the washer to gain access to drain pump...clean the drain hose completely and check the hose from drum to the pump...make sure nothing is blocked and any of these hose is not broken.. let me know how it goes.________________________________________________________________________________________If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
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Customer: replied 1 year ago.
Removed back plate.
Cannot identify any block or broken pipe.
I'm not a plumber!
Aubrey