How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Plumberpro Your Own Question
Plumberpro
Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience:  Heating and hot water heating appliances experienced
77408428
Type Your Appliance Question Here...
Plumberpro is online now

I have a Cucina DH53CK oven. Last night when I tried to turn

Customer Question

I have a Cucina DH53CK oven. Last night when I tried to turn it off I couldn't, the temperature dial turns 360 degrees and no amount of turning will switch either the oven light or fan off. We've resorted to switching the oven off at the wall. Is this something I can fix myself or do I need a professional / a new oven?
The top oven similarly misbehaves but doesn't heat up or grill.
Submitted: 2 years ago.
Category: Appliance
Expert:  Plumberpro replied 2 years ago.
Hi ,it needs a new oven control thermostat. Its not easy to change, and would need a gas safe engineer to do as it means opening up the gas lines.
I would recommend a new oven as there are issues with top oven and grill
Customer: replied 2 years ago.
Thanks - it's not a gas oven though - it's electric and by Hotpoint - only bought 3 years ago...
Expert:  Plumberpro replied 2 years ago.
OK , that's not long. With those issues I would still recommend replacing as you might be throwing good money after bad .
Customer: replied 2 years ago.
OK - well thanks, ***** *****'ve just found lots of simple videos showing me how to replace it and a part that will work for £35. I'll be trying that before shelling out on a new oven. Appreciate you trying to help.
Expert:  Plumberpro replied 2 years ago.
Your welcome