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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1428
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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Electrolux model znb3240s. temps are too cold and water appears

Resolved Question:

electrolux model znb3240s. temps are too cold and water appears on the out side
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - could you give me the full pnc or product code please.
Customer: replied 1 year ago.

hi there, the product number is###-##-#### ***** water on the outside of the machine goes away when the machine goes too cold and freezes the butter. the water outside is at the hinge side on the freezer section.

Expert:  Dales-Electronic replied 1 year ago.
OK can you tell me where you have got the appliance located in the house?
Customer: replied 1 year ago.

hi there. the machine is located in the kitchen and the side with the moisture is open to the kitchen area. this machine has replaced a smaller ff which worked perfect in the same area.

Expert:  Dales-Electronic replied 1 year ago.
OK lets take the problems one at a time. Firstly if the appliance is getting too cold this is usually due to the thermostat having failed. The thermostat used in this fridge/freezer is part number(###) ###-####available either on-line stores or through your local appliance company. There are two reasons for condensation on the outside, the first and most likely is that with the appliance operating below freezing (frozen butter in fridge) the outside of the casing has reached below dew point and subsequently you have condensation forming. The second and less likely is that the thermal insulation has failed and become saturated with water which causes moisture on the outside cabinet. Finally, check that the door seal (rubber) is actually sealing and there is no gap as this can also cause condensation around the seal area.
Would you now kindly rate the information given to you by using the smiley faces below, once done all further questions are free of charge. If you need further advice ie how to change the thermostat do come back to me.
Expert:  Dales-Electronic replied 1 year ago.
Can I help you further?
Customer: replied 1 year ago.

hi there. thanks for that. the moisture goes away apart from a fifty pence piece size when the machine runs too cold

Expert:  Dales-Electronic replied 1 year ago.
OK would you kindly rate the information give to you by using the smiley faces below to allow me to shut the information request down on the system. Thank You.
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1428
Experience: I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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