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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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My LG washer dryer - model WD12316RD stopped working mid cycle.

Customer Question

my LG washer dryer - model WD12316RD stopped working mid cycle. An engineer called (via Mastercare)) , his diagnosis: needs new display board, but this part is no longer available. IS THIS TRUE??? My machine is sitting with water in it!! WHAT CAN I DO?? IS AN LG DISPLAY BOARD AVAILABLE?? PLEASE let me know.
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
HELP!!
Expert:  Dales-Electronic replied 1 year ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - will have a look for you but how old is the appliance?
Customer: replied 1 year ago.
NOT SURE -- about 5 years I think.
Customer: replied 1 year ago.
I am hardof hearing, so phone calls are difficult.
Expert:  Dales-Electronic replied 1 year ago.
OK the display board is coming up as being obsolete on my system leave it with me for a couple of hours and I'll see what I can find out and if any of my friends have a spare one.
Customer: replied 1 year ago.
as I SAID BEFORE I am hard of hearing, so phone calls are difficult.
Customer: replied 1 year ago.
EMAIL or TEXT REPLY (07720 053255
Expert:  Dales-Electronic replied 1 year ago.
I understand we can stay on here for messaging, can you advise what size/capacity the drum is?
Customer: replied 1 year ago.
where has IAN gone??
PLEASE HELP. PLEASE.
Customer: replied 1 year ago.
Are you still trying to solve my problem IAN re my LG WASHER DRYER??
Expert:  Dales-Electronic replied 1 year ago.
Yes lets get your washing out first, are you able to get to the filter housing?