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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1464
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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Samsung freezer RZ80FDRS model RZ80FDRS/XEU01 NOT FREEZING

Resolved Question:

samsung freezer RZ80FDRS model RZ80FDRS/XEU01 NOT FREEZING FLASHING AT -8'o. getting very hot both sides towards front ?
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - can you hear the fans running inside the cabinet and does it stop when you open the door?
Customer: replied 1 year ago.
unsure, but slight humming noise from rear low level , this does not stop when door is opened
Expert:  Dales-Electronic replied 1 year ago.
No that will be the motor (compressor) at the back, have you heard grinding noises lately as though something was catching inside?
Customer: replied 1 year ago.
no, no noises at all
Expert:  Dales-Electronic replied 1 year ago.
OK could you do me a favour and take a picture of the rating plate/label with all the Samsung details on it. I cannot find that model number on the webportal. If you can then post it on here I can get further information.
Customer: replied 1 year ago.
Hopefully you've got photo???
Expert:  Dales-Electronic replied 1 year ago.
OK leave it with me a while and I'll see if I can find the details - thanks for the pic.
Expert:  Dales-Electronic replied 1 year ago.
OK I have the information required when you are ready to go - Ian
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Dales-Electronic replied 1 year ago.
If you let me have your telephone number I will call you back and we can go through the fault finding over the phone.
Customer: replied 1 year ago.
please call tomorrow *********** Leon.
Expert:  Dales-Electronic replied 1 year ago.
OK what time?
Customer: replied 1 year ago.
preferably around 11am
Expert:  Dales-Electronic replied 1 year ago.
Sorry I will have to make it abit later, I have to collect my car from the local garage at 11 so will come on here again likely at 1400.
Customer: replied 1 year ago.
Ok that'll be fine, thank you.
Expert:  Dales-Electronic replied 1 year ago.
OK I'm back and good to go whenever you are ready.
Dales-Electronic and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
are you phoning me on the number i gave you ?

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