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Plumberpro
Plumberpro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 634
Experience:  Heating and hot water heating appliances experienced
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Is it possible to have my Optimyst serviced? I have used

Resolved Question:

Is it possible to have my Optimyst serviced?
I have used tap water and I think this has caused the problem i.e the unit has stopped working.
Submitted: 1 year ago.
Category: Appliance
Expert:  Plumberpro replied 1 year ago.
Hi, you will need a gas safe registered gas engineer to service your fire. If you go to the gas safe website ,they have a search facility where you can put in your postcode and find local fire engineers. Ask if they have worked on the optymist as i know it has its particular quirks
Customer: replied 1 year ago.
Why a gas engineer when it is an electric appliance?
Expert:  Plumberpro replied 1 year ago.
http://www.dimplex.co.uk/customer_support/service_agents/index.htmOh , so sorry , i tgought the optymist was a gas fire. My apologies. I have checked the manufacturer website and they have a search facility for repair technicians in all areas.The website is here. Copy and paste into your browser.
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