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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1463
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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We have a Bosch dishwasher - AquaStar 6.0l. It is about

Resolved Question:

Hi
We have a Bosch dishwasher - AquaStar 6.0l. It is about 18 months old.
It used to be absolutely silent for the first 6 minutes of the wash cycle, until it actaully started washing.
Recently, it has developed a humming noise during the first minute or so after the start button is pushed. The humming stops after 10 or 20 seconds.
Any ideas?
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - can you give me the full ENr of the appliance and I will look up the specs for you.
Customer: replied 1 year ago.
Sure. .sms65e32gb
Expert:  Dales-Electronic replied 1 year ago.
One final thing please after the GB there should be an / followed by two numbers or in some cases a leter and number could I have this too as it indicates the version of that model and in your case there are 12 different models.
Customer: replied 1 year ago.
I have attacked a photo of the label on the back for you. Hopefully this has the info you need. ..
Expert:  Dales-Electronic replied 1 year ago.
OK its a Spanish version, how handy are you with tools ?
Customer: replied 1 year ago.
I'm pretty good....I used to do all my own car repairs etc before the kids came along...
Expert:  Dales-Electronic replied 1 year ago.
OK go to this link below, then select 'spare parts list and diagrams' and select page 4 - come back to me when you have it. __ http://www.bosch-home.co.uk/store/spareparts/ActiveWaterDishwasher60cm/SMS65E32GB/93
Customer: replied 1 year ago.
Got it
Expert:  Dales-Electronic replied 1 year ago.
OK item 0455 is the drain pump, what happens is when the program is selected and started the drain pump comes on for a short while. if you get a hum at this stage either the drain pump is jammed or burnt out. Power off now and lean the appliance backwards to about 45 degrees. What you need to do is take off the front kickstrip and push aside the sound deadening material and the pump is in front of you. Remove the pump, this can either be a direct screw on or on some versions you have to take out a screw and slightly twist it sideways. Once you have it off, check for debree (small piece of bone, cocktail stick, glass piece or bit of china) and then refit and see if it now works. (dont forget the 'o' ring) then come back to me.
Customer: replied 1 year ago.
Ok..front kick strip removed but I am now looking at a plastic cover. ..see attached. How do I get it off?
Expert:  Dales-Electronic replied 1 year ago.
OK if you look above the plastic you will see a metal plate, undo the screws at either side, usually have to have the door open and remove it, then you will see the pump motor.
Expert:  Dales-Electronic replied 1 year ago.
Do you need further assistance?
Customer: replied 1 year ago.
Not sure yet. My wife put the dishwasher on! I'll try and have a look at it again tomorrow. ..will let you know but thanks for the help so far. ..
Expert:  Dales-Electronic replied 1 year ago.
OK speak to you later
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1463
Experience: I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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