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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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My Ignis A349 dishwasher program is stalling because

Customer Question

Hello My Ignis A349 dishwasher program is stalling because water is collecting during the cycle and not draining out
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is George..
Can you tell me the long product number starting with '85' please.
Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
George-Allsorts and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
854534915900
Expert:  George-Allsorts replied 1 year ago.
Ok thank you...
The reason for the lack of draining will be either a blockage in the pump or a failure of the pump..
The access to the pump can be done in either of two ways..
1.. remove the front metal plinth (underneath the door) by removing the two screws at either end of the top of it
2.. undo the appliance and remove it from its housing, tilt it backwards to displace the water from the sump, then remove the panel on the underneath of the dishwasher..
The pump is a twist fit onto the side of the sump.. There is a little catch that must be pushed in order to allow the pump to twist.
ENSURE THE POWER IS OFF BEFORE ATTEMPTING ANY WORK
Please rate the assistance given by me
Expert:  George-Allsorts replied 1 year ago.
It was nice talking to you. If you need me, my number is *****: