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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
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Maytag Tech, Please can you help me, my washing machine

Customer Question

Hello Maytag Tech,
Please can you help me, my washing machine buttons are stuck! I have turned the machine off and on but it does not help and i cannot wash anything ! Thank you .
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.
Hi, welcome to Just answer .... please tell me its complete model number and age of this washer.________________________________________________________________________________________If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
Customer: replied 1 year ago.
Hello Kevin, It is a Maytag 9501 AA performance 1400 rpm , I am sorry i do not know how old it is probably around 3 years. However good news something is happening it was showing 11 last night and has now gone to 9 so maybe when it gets to 0 it will start again ! What do you think ? Thank you. Vanessa
Expert:  KevinWhiteJA replied 1 year ago.
Thanks for that... unplug the washer for few minutes...plug it back and simultaneously press and hold the START button for around 15 seconds...this should reset the control.