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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I want advice regarding my MC28H5013AK/EU 28 Li microwave oven

Customer Question

I want advice regarding my MC28H5013AK/EU 28 Li microwave oven that has just stopped ita turntable. Its not quite a year old.
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is George..
If the turntable has stopped, it is likely that the motor needs changing.
I suggest that you ring the Customer Care Centre using one of the following numbers. You will need the original proof of purchase and the serial number affixed to the product must be complete and undamaged.
UK - 0330(###) ###-####or 01932 454358
EIRE - 0818 717 100
Monday - Saturday | 9am to 6pm (including bank holidays)
Kindly be patient whilst awaiting any responses from me as I'm not constantly available.

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