How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1464
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
26760916
Type Your Appliance Question Here...
Dales-Electronic is online now

AEG tumble dryer Lavatherm 37320 Electronic - stopped working.

Customer Question

AEG tumble dryer Lavatherm 37320 Electronic - stopped working. Circuit breaker for the ring main blew. I have reset the circuit breaker and the tumble dryer wont do anything at all. I have checked the fuse in the plug and that is OK and I know the ring main is working now that I have reset the circuit breaker.
How do i diagnose what is wrong?
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - can you give me the product code or pnc on the rating label inside the door and then I can have a look at things for you.
Customer: replied 1 year ago.
T37320
Type: A 48 2 ATG 03 E
2750W
PNC 916 011 131 00
S-No 35097639
Customer: replied 1 year ago.
Hello by the way, thanks for the response.
Expert:  Dales-Electronic replied 1 year ago.
Can you leave this with me until tomorrow please, I dont have a wiring diagram here but will get one in the morning and come back to you and we can see if we can find your problem.
Customer: replied 1 year ago.
Tomorrow is fine
Thanks
Expert:  Dales-Electronic replied 1 year ago.
OK catch up with you later.
Customer: replied 1 year ago.
Any progress
Customer: replied 1 year ago.
I have received an email from Dales Electrical to rate the service but received no answer!?
Expert:  Dales-Electronic replied 1 year ago.
I have the full service manual and wiring diagram now - if you can give me an email I will send them through to you. Please replace the @ with (at) in your email.
Customer: replied 1 year ago.
John.potter3 at gmail.com
Expert:  Dales-Electronic replied 1 year ago.
OK I'll send it across John as soon as I get back in the office.
Expert:  Dales-Electronic replied 1 year ago.
John - you have mail.
Expert:  Dales-Electronic replied 1 year ago.
Do you require further assistance?
Customer: replied 1 year ago.
The dryer is not fixed. and I dont beleive that the answer to my question was a unreadable circuit diagram.I would like a refund.
Expert:  Dales-Electronic replied 1 year ago.
Referred to Customer Care

Related Appliance Questions