How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
26760916
Type Your Appliance Question Here...
Dales-Electronic is online now

I have a Britannia range cooker, and it's making a funny

Customer Question

Hi - I have a Britannia range cooker, and it's making a funny 'burnt hair' smell soon after switching on the oven. I took the top off and discovered a burned connector - even the wire is a bit charred. It's on the back of the temperature selector dial/knob. My question is can you identify the part and tell me if I can fix it myself or whether I need a proper repair person
Make Britannia
Model SI-9T6-SLX-S
I have taken a pic of the offending part - can't attach it here though
Cheers
Matt
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to your queries - could you send me a picture of the burnt switch assembly and I will see if I can identify it for you.
Customer: replied 1 year ago.
Great thanks. I took a few from front above and behind. Hope it's clearMatt
Expert:  Dales-Electronic replied 1 year ago.
OK that is an oven thermostat, can you confirm that it is for the main oven? The repair from what I can see in the will consist of cutting off the double black cable about an inch down, stripping the cable back and refitting a new connector and then removing and replacing the oven thermostat. Technically its an easy enough job its a one for one swop over. I will check tomorrow when I get to work for the part number for the thermostat, if you can just confirm it is the man oven thermostat.
Customer: replied 1 year ago.
Yes main oven. Sounds ok to fit. Would I need to solder, or does the wire just push in or something? We need this fixed before xmas(!) so might have to do it myself, if I can't get a repair man to do it soon. Salad for xmas dinner?!Matt
Expert:  Dales-Electronic replied 1 year ago.
Whats your postcode just in case we need an engineer out to you. No you wont need to solder it on, a crimp connector will do.
Customer: replied 1 year ago.
Se23 2ae
Expert:  Dales-Electronic replied 1 year ago.
Can you give me your telephone number please I need to ask a couple of further questions
Customer: replied 1 year ago.
***********
Expert:  Dales-Electronic replied 1 year ago.
Hi Matt,
This is the link we spoke about, as suggested ring them first to confirm that they actually have the item. If you get stuck give me a ring and I will try other companies for you - the part number for you thermostat is A49206 Copy and past the link below it takes you directly to your part, they are listing it as in stock (but)
http://www.buyspares.co.uk/product.pl?pid=1663099&utm_source=google&utm_medium=base&utm_campaign=products&mkwid=sj65HHQqu&pcrid=89935417109&kword=&match=&plid=&pdv=c&gclid=CjwKEAiA-s6zBRDWudDL2Iic4QQSJAA4Od3XaWVD9j3j5loIXkGWXk69SI0aqpWAxrMerZIVHgFBlxoCktvw_wcB
Dales-Electronic and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Ian - I just called them and they have guaranteed delivery tomorrow. Thanks for all your great help - a brilliant service!Matt
Expert:  Dales-Electronic replied 1 year ago.
Really please you got it sorted, I had my doubts that they had one as I had tried about 5 of the bigger companies who had non in stock. If you need further help you have my number. Many thanks for the rating - Ian
Customer: replied 1 year ago.
no problem. it's all sorted, and back up and running.I went to TLC electrical to get the connectors - and they even lent me the crimping tool I needed - it seems that the Xmas spirit is getting everywhere!Turkeys of the world are no longer safe...Thanks again and have a good Christmasmatt
Expert:  Dales-Electronic replied 1 year ago.
Really pleased for you - glad you got it all sorted - I have given the Turkey Mafia your address, prepare yourself for a 6 o'clock knock. Take care and have a great Christmas.