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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Dimplex Danville optimist fire......after about 1min of switching

Customer Question

Dimplex Danville optimist fire......after about 1min of switching on, aclickin noise starts, lights flash then it cuts off. Water in bottle and sump. New transducer disc fitted no difference. Can you assit? Thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is George..
Can you give me the model number of the appliance.. normally found on a label on the rear.
Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 1 year ago.
DNV20BLK
Expert:  George-Allsorts replied 1 year ago.
Is there also a series letter/number there?
Customer: replied 1 year ago.
G S N(###) ###-####
Expert:  George-Allsorts replied 1 year ago.
It sounds like you have a fault in the power board preventing the relays from working properly.. That is most likely the clicking you can hear and the reason that the lights switch off.