How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

My cannon traditional 60 electric cooker is taking 45 minutes

Customer Question

My cannon traditional 60 electric cooker is taking 45 minutes to heat up to 200 Celsius on 'traditional' setting.
Chicken pieces are not copied through properly.
Do we have a heating element problem?
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is George..
Can you tell me if the thermostat light is remaining on or if it is alternating on and off?
Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 1 year ago.
Hasn't got a thermostat light
Customer: replied 1 year ago.
Oven beeps when at selected temperature
Expert:  George-Allsorts replied 1 year ago.
Then this is the oven with the electronic control module.. The module is most likely faulty and needs replacement of the relays that control the heating element.
It is possible for the module to be repaired. it would involve sending the module away and a cost of about £60.
Customer: replied 1 year ago.
Can I remove the module myself or do I need to call in an engineer?
Customer: replied 1 year ago.
Can I buy and fit the replacement myself?
Expert:  George-Allsorts replied 1 year ago.
It depends hoe proficient/confident you are with removing parts of the appliance to get at the module and then remember which way they all go back together once the module is repaired.
I can instruct you for the best part
You will need to give me the model number to let you know if you can actually still buy the module you need.. Usually they need repairing due to being obsolete.
Please rate the assistance given at this point.
Customer: replied 1 year ago.
OK. Although I feel confident to take it apart, it is probably best that I get an engineer in to do it, in case it's something more complicated.Thank you and goodnight
Expert:  George-Allsorts replied 1 year ago.
Do you need assistance in finding an engineer near to you?
Customer: replied 1 year ago.
Yes please. Our postcode is DA16 2QY, in Welling Kent
Expert:  George-Allsorts replied 1 year ago.
Sellens Service Ltd *****
Halling
Phone: 01795 842288
Just Cookers
33 St. Augustines Pk
Westgate On Sea
Phone: 0800(###) ###-####
Mobile: ***********
George-Allsorts and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Thank you
Expert:  George-Allsorts replied 1 year ago.
You're very welcome..