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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a zanussi washing machine, the start light flashes but

Resolved Question:

I have a zanussi washing machine, the start light flashes but nothing happens
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello, my name is George..
Can you tell me the PNC from the label inside the door please
Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 1 year ago.
***********
Expert:  George-Allsorts replied 1 year ago.
When you select a program, shut the door, and press the start button, do you hear a click at the door area?
Customer: replied 1 year ago.
Yes, there are no error codes displayed either
Customer: replied 1 year ago.
Sorry no there is no click once the door is shut and button pressed
Expert:  George-Allsorts replied 1 year ago.
Then you have failure of the electric door lock or the pcb that controls it...
Most of the time this can be resolved by just replacing the door lock.
regards
Expert:  George-Allsorts replied 1 year ago.
Do you need help finding the part numbers?
Customer: replied 1 year ago.
No thanks it was working ok the following morning so it's ok and cost me money for nothing
Expert:  George-Allsorts replied 1 year ago.
I wouldn't say that you have wasted your money for nothing.. Just because it started working again doesn't mean that it is ok...
A faulty lock is still faulty even when it starts working again, and it can give up again at any time whilst using it, with catastrophic consequences.. If it does give up and does so in the wrong way, then it will damage the pcb.
Check the wiring at the plug that enters the lock.. You are checking for damage caused by heat or bad connections.
I would not keep using it until the door lock has been changed
Please remember to rate my assistance to you, and if you need further assistance with this please ask.
Expert:  George-Allsorts replied 1 year ago.
Please remember to Rate the assistance
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regards
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