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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I purchased Hotpoint Aqualtis tumbledryer in 2014.Recently

Customer Question

I purchased Hotpoint Aqualtis tumbledryer in 2014.Recently received a letter about the saftey of this machine.Please could you tell me if this machine is in the danger zone.
MODEL:AQC9BF7E1(UK).
SERIAL No:###-##-####
IND CODE: ***********
Do I need a engineer to check the machine?
If so,Can you make a date to which a engineer can come and check it.
Mr P Dawson
37,Brinkburn Avenue
Darlington
Co/Durham DL3 0JN.
Thankyou.
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello Mr Dawson, my name is George..
Yes, Unfortunately your appliance is one of the affected models..
I can arrange for you to be contacted by the engineer service directly to arrange for an engineer to come and service the product with what is required, but you can also do this yourself.
Which would you like to do?
Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Expert:  George-Allsorts replied 1 year ago.
Mr Dawson, Do you require me to assist you further with this?