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Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15632
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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We have a Fagor Combi Microwave oven which has stopped heating

Resolved Question:

Hi We have a Fagor Combi Microwave oven which has stopped heating the food etc.
we notice that two plastic looking peices have also appeared in the display window. Any idea as to what the problem might be ?
Yours sincerely
Graham
Submitted: 1 year ago.
Category: Appliance
Expert:  Daniel T. replied 1 year ago.
Hi
Can you post the model number of the microwave please.
Regards
Customer: replied 1 year ago.
6H-570ATCX 12 11 08335 QK6CS73H P43EFA10E ###-##-#### 2450MHz 3400W Max 220 -240v -50HzHope this helps, its all I have
Expert:  Daniel T. replied 1 year ago.
Thanks for that, Ive got it now.
As to the fault with it does the timer still count down and does it make the usually noise still?
And as to the plastic pieces you see are they loose pieces?
Customer: replied 1 year ago.
Yes all seems to work except for the heating up of foods etc
Expert:  Daniel T. replied 1 year ago.
Ok this could actually be a number of things that's causing this. As in there you have the high voltage transformer, magnetron, diode,high voltage capacitor and the high voltage internal fuse. Not sure if you are looking at fixing this yourself but if so then you will need a good multimeter/megger to be able to test the parts. Plus when you remove the outer casing of the microwave you must discharge the high voltage capacitor before touching anything as they can hold up to 4500v even when turned off so this could actually kill you if you don't discharge it as microwaves store very high voltages in there. Once you have the top off and the capacitor is fully discharged then you need to test all the parts in there. As microwaves are not the easyist thigs to fix as theres quite a few parts in there that can cause this fault so they will all need to be tested out with a multi meter. Regards
Customer: replied 1 year ago.
Many thanks, ***** ***** no one we have approached wants to fix this. We live in east devon Sidmouth to be exact and I really dont know where to take it for repair as Fagor no longer exist. Many thanks. Graham
Expert:  Daniel T. replied 1 year ago.
Microwaves are usually a specialised appliance which not all whitegoods engineers fix.
But there is a microwave company in torquay. But they don't cover your area but if you are able to remove it you can drop it off there and they will fix it for you.
They will be able to fix it for you as that's all they do so they have the spares for this.
http://www.microwaveservicestorbay.co.uk/
Expert:  Daniel T. replied 1 year ago.
I forgot to add the link in. Copy and paste it below.
http://www.microwaveservicestorbay.co.uk/
Customer: replied 1 year ago.
Thanks Daniel Just been in touch with the repairers, and will be taking it to him.Regards
Expert:  Daniel T. replied 1 year ago.
Best option as im sure they will fix this for you. If you could remember to rate the answer that would be great. Many thanks
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15632
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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