How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

I have a new Hitachi 43" tv : 42HBT42U K (239/8095) it is

Customer Question

i have a new Hitachi 43" tv : 42HBT42U K (239/8095)
it is connected to my pc
sometimes when i turn it on i get the picture in just purple and green -
if i unplug and re-plug i get a normal picture
its a little annoying to have to re-plug -
do you have a solution, or should i ask for another tv
thankyou
tony webb ***@******.***
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.
Hi Tony, I am Tech Michael a specialist expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.If you are new to the site, this is briefly how it works:1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.2. I will give you the best possible Answer for your problem without the ability of actually being present with you.The better you describe the problem, the quicker I can help ;-)3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)I am only credited for my time and expertise if you rate kindly. Also does it get a lot of use? And has this happened before?Thank youTech Michael