How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel T. Your Own Question

Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15003
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel T. is online now

AWOE 9140 clean pump light is on and machine stuck mid cycle can

Resolved Question:

AWOE 9140 clean pump light is on and machine stuck mid cycle
can I diy or do i need to get a bloke in?
Submitted: 1 year ago.
Category: Appliance
Expert:  Daniel T. replied 1 year ago.
Hi
This isn't a bad job to do. You will just need a few towels, a shallow tray and a bowl.
Then you need to use a butter knife and prise off the plastic trim on the front at the bottom.
From there you will see the filter on the right hand side.
Place the towels on the floor under there.
Place a shallow tray under there and slacken the filter and slowerly drain the water from there. Just tighten the filter when the tray is full and empty that into the bowl.
Once all the water is out you can then fully remove the filter and give it a good clean out.
Then look inside the chamber were the filter goes and at the back in there you will see the pump impeller X shape, Check theres nothing stuck in there jamming the impeller up.
Once all that's clear then refit the filter and retry it on a rinse and spin and fingers crossed that's sorted it from there.
Most of the time its a blockage in there that causes it. But if that's not the case then its more then likely the pump which will need to be replaced.
But try the above and see how it goes and if you get stuck just get back to me.
Regards
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15003
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Thanks bud, jobs a goodun, soap scum the culpritCheers

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.