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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15973
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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When timer reaches zero the machine continues to run, eg 1

Resolved Question:

when timer reaches zero the machine continues to run, eg 1 hour 43 min wash takes 4 hours!
Submitted: 1 year ago.
Category: Appliance
Expert:  Daniel replied 1 year ago.
Hi
Can you post the model number please.
Also have you tried it on a rinse only cycle and if so does this work?
Regards
Customer: replied 1 year ago.
it just has "Bosch vario perfect" printed on the front of the machine, we are running the rinse cycle now timer says 22 mins, we will watch the clock.
Customer: replied 1 year ago.
OK the rinse cycle ran the 22 mins and the machine finished and stopped.
Expert:  Daniel replied 1 year ago.
Ok had a feeling this would work on the rinse cycle
When you get this kind of fault most of the time its the heater element at fault. As it doesn't heat up during the cycle so that's why it drags the time out like this. Were as the rinse cycle doesn't use the heater so that's why that works still.
Depending on the model as vario perfect isn't a model the heater is either at the front or the back of the drum. You need to access the heater and test this with a multi meter and if faulty then you need to replace the heater.
So check that and see what you find. But from the fault you have im pretty sure this is going to be the heater at fault here.
If you need anymore info just get back to me.
Regards
Daniel and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
OK thanks

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