How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dales-Electronic Your Own Question
Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1464
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
26760916
Type Your Appliance Question Here...
Dales-Electronic is online now

I need to replace a drayton dts3 hot water tank thermostat.

Customer Question

Hi
I need to replace a drayton dts3 hot water tank thermostat. Is it as simple as close off power (and check), unscrew, fit the new replacement (the control plastic has gone brittle and broken when turning)?
Thank you
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - Yes as a matter of course I tend to cut off the end of the old cables and strip the insulation back and reconnect - make sure that the terminals are really tight. Otherwise, power off first and do it as you have stated. Come back to me if you need further advice.
Would you now kindly rate the information given by selecting from star rating system at the top page, once done all further questions are free of charge. Thank you for using JA and have a great evening.
Dales-Electronic and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Thanks Ian
Expert:  Dales-Electronic replied 1 year ago.
A pleasure come back to me if you need further advice, its fairly straight forward the most important is to make sure the screws are tight as loose connections cause arcing and eventually the plastic either melts or as you have found become very brittle.