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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 902
Experience:  Worked on appliances for more than 15 years
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Me and my girlfriend was watching tv earlier and it just

Customer Question

Hi, me and my girlfriend was watching tv earlier and it just went off and now the power light just keeps flashing red, tried changing fuse also left tv unplugged for an hour and just doing same thing then we tried holding power button in for 10 seconds and it looked like it was coming on but just a black screen but no red light on the tv, so we pressed power button on remote and now it just keeps flashing red again in the tv?
Submitted: 10 months ago.
Category: Appliance
Customer: replied 10 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  KevinWhiteJA replied 10 months ago.
Hi, welcome to Just answer .... unplug the TV and after 4 minutes press and hold the Power button on the TV, simultaneously plug the TV back in...if the problem is still there then let me know if the how many times does it flash and also the complete model number of your TV________________________________________________________________________________________If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
Customer: replied 10 months ago.
Tried it but didnt work, it just keeps flashing again, could it be the lcd thats scrap? Its a brand new tv only 3 weeks old and the model number is TX-48CX35OB
Expert:  KevinWhiteJA replied 10 months ago.
Thanks for that ... its probably the SC or SU board that is bad...flashing lights in sequence give you a error code...as its just three weeks old, better to get it replaced under warranty. The cost of repair will be around £110 depending on the part that is replaced.________________________________________________________________________________________If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
Customer: replied 10 months ago.
Oh right ok well my mrs has just said that it flashed 7 times then stopped then flashed 7 times again n carried on doing that
Expert:  KevinWhiteJA replied 10 months ago.
This is a common issue and indicates a problem with either of the boards... you will have to get it repaired/replaced under warranty
Customer: replied 10 months ago.
Thanks for that we are going to take it back
Expert:  KevinWhiteJA replied 10 months ago.
If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

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