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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
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Ref: Bosch washing machine type WAE24167GB My machine has

Customer Question

Ref: Bosch washing machine type WAE24167GB
My machine has finished its washing/spinning cycle but I cannot open the door.
Thank you if you can help.
Ray Harrison
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.
Hi Ray, welcome to Just answer .... is the water still in there ? have you tried to clean the drain pump hose and the drain pump filter located inside the bottom front of the washer________________________________________________________________________________________If you have further questions I will be pleased to assist you .. Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
Customer: replied 1 year ago.
No, there is no water in the machine. R
Customer: replied 1 year ago.
There is no water in the machine.
Expert:  KevinWhiteJA replied 1 year ago.
OK, unplug the washer and check this Video ... follow the instructions shown in second part, it should open...as their is no water inside it is probably the interlock mechanism that willneed replacement