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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1416
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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I have a Neff single oven and the light bulb blew and tripped

Customer Question

I have a Neff single oven and the light bulb blew and tripped the electricity circuit. Ice replaced the bulb but the light will not turn off.
Submitted: 10 months ago.
Category: Appliance
Expert:  Dales-Electronic replied 10 months ago.
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries - Can you give me the full ENr for the oven please, its on the rating label.
Customer: replied 10 months ago.
B1451W0GB/01
Customer: replied 10 months ago.
Did you get that, Ian?
Customer: replied 10 months ago.
Is there anybody there???
Expert:  Dales-Electronic replied 10 months ago.
Give me a moment and I will just check the specs
Expert:  Dales-Electronic replied 10 months ago.
OK do you have any means of testing for a voltage ie a two probe mains tester or multimeter?
Customer: replied 10 months ago.
No I dont
Expert:  Dales-Electronic replied 10 months ago.
OK you cant turn the light off, does this also mean that the oven is constantly on or is it just the light?
Customer: replied 10 months ago.
Just the light
Expert:  Dales-Electronic replied 10 months ago.
OK it looks like you have damaged the selector switch which feeds power to the oven thermostat and light assembly but through two different switch cams. Likely the light switch contacts have welded closed which is why you cant switch the light off.
Customer: replied 10 months ago.
Is it easy to fix?
Expert:  Dales-Electronic replied 10 months ago.
With care yes first thing I would do is with power off pull oven out and take off the top, you should then be able to follow the light cables back to the switch assembly and have a look with a torch at where it connects to the switch and look for burnt plastic or welded contacts. Can I just make this perfectly clear and underline it - do not take off any of the wires to anything unless you have noted where they go. Getting wiring diagrams for Neff products is like pulling teeth. Just have a look and see and then we can take if from there.

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