How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask George-Allsorts Your Own Question

George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

I HAVE A HOTPOINT FDL 570 DISHWASHER, WHEN SWITCHED ON THE

Customer Question

I HAVE A HOTPOINT FDL 570 DISHWASHER, WHEN SWITCHED ON THE TWO RED LIGHTS NEXT TO THE ON/OFF SWITCH ARE ON AND THE MACHINE WILL NOT FILL WITH WATER. THE PUNP/HEATER WHEN PUT DIRECTLY ON 230V INPUT RUNS BUT SLOWLEY
Submitted: 10 months ago.
Category: Appliance
Expert:  George-Allsorts replied 10 months ago.
Hello, my name is George..
Are there any lights flashing on the right hand side?
Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Customer: replied 10 months ago.
Yes, all three ***** *****ghts flash after about 30 seconds also the twa red lights start flashing at the same rate if you wait long enough
Expert:  George-Allsorts replied 10 months ago.
Sorry I've been away for a while..
LED 1, 2 & 3 down the right side indicates that the module has detected no turbine rotation
Check wiring between turbine and module.
Check Turbine rotation
Expert:  George-Allsorts replied 10 months ago.
Can I ask if the above has solved the problem for you, or if not, do you require further assistance?
Customer: replied 10 months ago.
Wiring seems OK trying a new turbine, maybe off load ie not actually pumping water it revolves but on load it not pumping strong enough. Could be worn brushes but there appears no way into the motor to check them. Thanks for the help
Expert:  George-Allsorts replied 10 months ago.
The turbine motor used is a synchronous motor and they are not repairable.
Is there any power to the turbine?
Check the pressure switch..
The module checks state of the Pressure Switch.
- if Pressure Switch Full Position reached - Programme Continues to Wash.
- if Pressure Switch at Empty Position, fills with a maximum of 5.5 litres of water measured by Fill Turbine.
If the Pressure Switch is still in the Empty Position, the machine will drain and continues with the cycle. No Fault Code will be displayed.
The Water Level in normal conditions is almost up to the top of the filter.

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.