How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask johnnn40 Your Own Question
johnnn40
johnnn40, Customer Service
Category: Appliance
Satisfied Customers: 2136
Experience:  service and repair of home and commercial appliances
22250861
Type Your Appliance Question Here...
johnnn40 is online now

I've got diplomat oven n hob oven works ok but grill keeps

Customer Question

Hi I've got diplomat oven n hob oven works ok but grill keeps clicking as though door is shut flames r dancing all over not constant cleaned just in case grease on ignition
Submitted: 1 year ago.
Category: Appliance
Expert:  johnnn40 replied 1 year ago.
The dancing flames are not heating the flame sensor properly. Close down the air shutter on the burner(s) until the flames settled down, and the problem should disappear.
Customer: replied 1 year ago.
Where is the air shutter ?
Expert:  johnnn40 replied 1 year ago.
It's a metal disc that fits over the front end of a burner, and it can be rotated, after loosening a hold down screw, to adjust the air flow into the burner for proper flame. The flame should float just above the burner holes, and be blue with a small yellow/orange tip.