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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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My washing machine has stopped spinning so all the clothes

Customer Question

My washing machine has stopped spinning so all the clothes are coming out soaking wet
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Can I have the Enr of the appliance please.. This will be on a label inside the appliance.
Customer: replied 1 year ago.
cant see it anywhere
Expert:  George-Allsorts replied 1 year ago.
Is there a model number on the front of the appliance? Is there any water still in the appliance?
Customer: replied 1 year ago.
no model number on the front sorry. i think i will just get a local repair man to come home and sort it
Expert:  George-Allsorts replied 1 year ago.
Sorry I can not assist you much further without some model information, however: 1. Check the filter to see if the pump is blocked - This will stop the water draining and cause the motor not to spin2. Was the washer full of washing that was unbalanced - this can cause the problem you have as the motor can not balance the load.3. Is the belt on the motor - without the belt the drum will not spin.4. Are the appliance feet flat on the floor - If not, the washer will be out of balance and not spin.5. Check the motor to see if the brushes are worn - This will stop the motor spinning. Ask further questions if you feel the need.. A rating of the assistance I have given you would be appreciated. kind regardsGeorge