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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a Whirlpool 20R1 D3SF Fridge/Freezer. A while ago an

Customer Question

I have a Whirlpool 20R1 D3SF Fridge/Freezer. A while ago an inquisitive granddaughter did something with the control panel, which left us with a blank screen. If you turn off the power, then after 10-15 seconds turn it back on again, the screen returns to normal. But after a short time the screen goes blank again. The unit is working normally so I haven't been bothered too much by it. Today I tried again by turning off and on the power. Now the screen display returns, but then goes off, but it now shows a blue bar in each of the temperature displays. Regards
Graham
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Turning the appliance off and then on again has reset the appliance and this causes the appliance to do a defrost. The appliance will return to normal after a short period of between 5 - 20 mins depending on its settings