How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Your Own Question

Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9313
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

We just have a problem. Ours smart LG TV after 2 years

Customer Question

HI. We just have a problem. Ours smart LG TV after 2 years after buying is down- there is a sound, but no picture - screen is black. Is it possible to repair?
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
TV MODEL IS 47LN578V.
Expert:  Michael replied 1 year ago.
Hi good day,Yes this is fixable but its likely the display driver that has failed. But this needs testing from an experienced technician because there is a lot that needs to be checked electronically and they will have the needed equipment to locate the exact component failure.If you are handy and have a meter for some tests, and wish to make this repair I will help you further, Please let me know on that?Any local TV repair shop or even any loca Home Audio/Video shop can fix this for you and it shouldn't cost too much so yes this one would be well worth the cost of repair;-)In any case, I will stick with you until this is complete.Please rate my service thus far.EXCELLENT (5 Stars) would be greatly appreciated. Also it is the only way I am credited for my time and expertise with you.Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.Then you can reach me by simply replying to this message anytime.Thank you and have a great day!Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9313
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Could You help us please. We live in Manchester Flat 7, 2 Larch Gardens, M88BJ. May be You can recommend a technician in our area? We bought TV in Curry, but did not save a box, we don't have a car, I would like a home visit to do some tests. Could You please stick with us and help in this situation, because TV was expensive £ 630.00.
I WILL WAIT YOUR REPLY AND HAVE A GOOD DAY TOO! Regards, ***** *****
Expert:  Michael replied 1 year ago.
Hi Liga,May I have your country, state and town so I can see who might be best for this service?Thank youTech Michael
Customer: replied 1 year ago.
United Kingdom, Manchester, thank You.
Expert:  Michael replied 1 year ago.
Please visit:http://www.aerialforce.co.uk/geo/manchester/?infinity=mac~JB%20-%20GEO%20-%20TV%20Repair~Manchester~8896732520~17377962470~Manchester%20tv%20repair~b Or call: 0808(###) ###-####Let me know if you still need more help.Thank you Tech Michael
Customer: replied 1 year ago.
This is an aerial company, they said to me, they are not repairing TV, so I need technician, do You have any technicians numbers???
Customer: replied 1 year ago.
HEY! THATS ALL?
Expert:  Michael replied 1 year ago.
Hi Im here I am not on all the time occasionally take a break sorry for that;-)You can try http://www.manchestertellyrepair.co.uk/Please call: 0161(###) ###-####

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions