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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have problem with my washing machine the door will not open

Customer Question

I have problem with my washing machine the door will not open and the machine have excessive vibration please can you come and fix it. thank you
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.
Hi, I am Tech Michael a specialist expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.If you are new to the site, this is briefly how it works:1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.2. I will give you the best possible Answer for your problem without the ability of actually being present with you.The better you describe the problem, the quicker I can help ;-)3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)I am only credited for my time and expertise if you rate kindly.How old is your Washer ?Also may I have the Full model #?Did both these problems happen at the same time?Please explain.Thank youTech Michael
Customer: replied 1 year ago.
The machine his about ten years old the el model WF430, The vibration started when hotpoint change the drum.
Expert:  George-Allsorts replied 1 year ago.
If you require an engineer visit Dudley, can you let me know your Postcode so that I can give you the details of an engineer to call
Expert:  Michael replied 1 year ago.
Hi I am Tech Michael, if you require any additional help on this please let me know, Thank you and have a wonderful weekend.