How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9559
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

I have just changed the selector switch on a B1451.NOGB/05

Resolved Question:

Hi, I have just changed the selector switch on a B1451.NOGB/05 oven (00183598) and believe I have replaced the wires correctly, but the hydroclean lamp not the low temperature lamp comes on. Do you have a wiring diagram I can access to check against.
Many thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.
Hi thanks for the question, I will put in a request for that wiring diagram but that will take a day or so to get from Neff.But in this case you likely did replace the wires correctly as they wouldn't cause the problem you have now.Thi is one I have seen so many times, and it ends up being the main cnotrol panel to blame ;-(You will more than likely just need that part, I have done a few of these lol.In any case, I will stick with you until this is complete.Please rate my service thus far.EXCELLENT (5 Stars) would be greatly appreciated. Also it is the only way I am credited for my time and expertise with you.Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.Then you can reach me by simply replying to this message anytime.Thank you and have a great day!Tech Michael
Customer: replied 1 year ago.
Michael,
No wiring diagram received, but £20 charged. Not such a great day and probably fraud.
Expert:  Michael replied 1 year ago.
Hi, sorry for that, let me explain how this works. First of all we have a 100 % money back guarantee, seconds we have an A+ rating with the BBB so no worries about that ;-)Also I am not paid until you rate oin a kind fashion, I am only an independent technician who is trying to help you with your issue. Your money is on account with JA that's all.I shoudl be able to have the wiring diagram fro you on Monday during normal business hours, Im sorry I forgot to mention that lol.Thanks for your patience.Tech MichaelPlease rate kindly so we can remain together until I have that wiring diagram for you. Also you can send me pics on here that may help me to tell you when where the wires go;-)ThanksTech Michael
Michael and other Appliance Specialists are ready to help you

Related Appliance Questions