How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Your Own Question

Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9137
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

I have a gas powered dometic generator in my motor home and

Customer Question

i have a gas powered dometic generator in my motor home and when I start it is it stuttering although running not running smoothly. did it a previolsuyl but after a few seconds would catch and run smoothly, this is not not happening it just continues to stutter thanks
Submitted: 9 months ago.
Category: Appliance
Expert:  Michael replied 9 months ago.
Hi, I am Tech Michael a specialist expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.If you are new to the site, this is briefly how it works:1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.2. I will give you the best possible Answer for your problem without the ability of actually being present with you.The better you describe the problem, the quicker I can help ;-)3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)I am only credited for my time and expertise if you rate kindly.How old is your generator?Also may I have the Make and model? Thank youTech Michael
Customer: replied 9 months ago.
it is about 10 years old and is a Dometic 4 series an older version of the current TEC29 LPG
Expert:  Michael replied 9 months ago.
Thanks,In this one I woudl add some dry gas, about one half cup to a tank of fresh fuel and let that run through, but prior to that I would clean the air filter and the spark plug(s).That should solve this problem. Its a pretty simple motor so it is reliable most of the time;-)In any case, I will stick with you until this is complete.Please rate my service thus far.EXCELLENT (5 Stars) would be greatly appreciated. Also it is the only way I am credited for my time and expertise with you.Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.Then you can reach me by simply replying to this message anytime.Thank you and have a great day!Tech Michael
Customer: replied 9 months ago.
how do I access air filter nad spark plugs, will it have spark plugs if gas powered ?
Expert:  Michael replied 9 months ago.
Hi Im sorry for the delay,How much experience do you have with replacing spark plugs and mechanical work in general?I should be here all day so we can gt through this quicker today ;-).ThanksTech Michael
Customer: replied 9 months ago.
Never replaced spark plugs and limited mechanical experience beyond topping up oil etc.
Customer: replied 9 months ago.
ps not sure how I could add dry gas as the fuel is a propane canister which feeds the generator, some helpful souls are suggesting it sounds like and issue with the choke
Expert:  Michael replied 9 months ago.
Hi yes you have the propane version so no dry gas is required;-)To change the plugs, you need to remove the outer covers to get to the spark plug wires which need to be popped off, then you need a spark plug socket that fits that size plug and a ratchet.You also do need to make sure the choke is opening full when the motor is warm. But also if that is working make sure the air filter is clean as that will mimic a choke issue;-)This model is very reliable if all of these things are ok.In any case, I will stick with you until this is complete.Please rate my service thus far.EXCELLENT (5 Stars) would be greatly appreciated. Also it is the only way I am credited for my time and expertise with you.Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.Then you can reach me by simply replying to this message anytime.Thank you and have a great day!Tech Michael
Customer: replied 9 months ago.
okay doke sounds like it might be best to check the air filter first, where is that located ? didn't realisr a gas fired one would have an air filter :)
Expert:  Michael replied 9 months ago.
It should be near the carb.All fuel powered engines have an air filter at the carbs air intake section.If you are really that unsure of all this basic information, you really should have this serviced by an experienced technician or mechanic. Im sure the problem is minor form the sounds of it, but you are apt to do more harm than good if you aren't sure what you are doing on this one lol;-)But I will stick with you if your up to it?Please rate kindly so I can place your question in my priority list since you may need me for a while lol;-)Thanks, ***** ***** you rate I will see that immediately and will send you a note so you knwo how to reach me until we have your generator running like a champ again.Tech Michael
Customer: replied 9 months ago.
thanks think you are right better to call out an expert as its an expensive piece of kit to break !

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.