How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3666
Experience:  Gas cooker specialist
Type Your Appliance Question Here...
Andrew Smith is online now

I have recently moved into a house with built in neff cooker

Customer Question

i have recently moved into a house with built in neff cooker and microwave.micro wave works perfectly but cooker does light in the oven,temperature light does not work,neff book does not apply to this built in model,can you please help?
Submitted: 1 year ago.
Category: Appliance
Expert:  Andrew Smith replied 1 year ago.
Do you have the full model details off the plate inside the oven door?
Andrew Smith and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
no plate
Customer: replied 1 year ago.
how long do i have to wait for a phone call?
Customer: replied 1 year ago.
i have been waiting well over half an hour for your call not a few minutes ,as i have to go out i think we must cancel the whole attempt to find a solution to my problem,NOT VERY GOOD SERVICE
Expert:  Andrew Smith replied 1 year ago.
I am not in a position to make a phone call.There should be a plate or sticker on the door frame, if not then there will be a plate on the rear of the cooker with the manufacturers details and the serial number