How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask George-Allsorts Your Own Question

George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

We have an extractor fan in kitchen with remote control-the

Resolved Question:

We have an extractor fan in kitchen with remote control-the remote is working (i.e light come on on remote) but lights and fan not working. electrician says the electrical connection to fan is fine. any ideas?
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Can you tell me the model of the fan please?
Customer: replied 1 year ago.
Hi
I think it is CE110 installed aug 2010Thanks
Expert:  George-Allsorts replied 1 year ago.
Please remove the filter an look into the cavity for a label.. the model will be on that label.
Customer: replied 1 year ago.
Hi it's not clear how to remove the filter. I will send a photo
Expert:  George-Allsorts replied 1 year ago.
Generating a new transmission codeThe radio control is supplied by the manufacturer with default codes stored. If you want to create a new set of codes, proceed as follows: press and hold the UP, STOP and DOWN buttons simultaneously for 2 seconds.After the LEDs light up, press the UP and DOWN buttons within 5 seconds. The LEDS will flash 3 times to indicate that the process is completed.WARNING: This procedure deletes all previously stored codes. Learning the new transmission codeAfter changing the transmission code on the radio control, the cooker hood electronic control unit must be made to set the new code as follows:Press the main Power Off button on the cooker hood and then restore power to the electronic control unit.Within the next 15 seconds, press the Light button.This will ensure the control unit is synchronized with the new code.
Expert:  George-Allsorts replied 1 year ago.
Here is an image of removing the filter
Expert:  George-Allsorts replied 1 year ago.
Here is an image of the Power Off Button referred to in the above instruction
Expert:  George-Allsorts replied 1 year ago.
Hope that helps Sandy... Let me know if you need more assistance or the manual
Customer: replied 1 year ago.
Sadly I Only have 1 led light up ( briefly) when I press up, down and stop together and then none of them light up when press up and down together. Have tried turning fan in and off anyway but no change.
Expert:  George-Allsorts replied 1 year ago.
If you doing it correctly on the remote, then the remote should act as indicated above; if it does not, then the remote control must be defective. regardsGeorge
Expert:  George-Allsorts replied 1 year ago.
Please remember to rate my assistance to you.. This is my assistance to you and not how dismayed you are with the product.
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
George-Allsorts and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.co.uk/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.co.uk/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.co.uk/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.co.uk/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.co.uk/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.co.uk/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions