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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I wonder if you can help me? I have a Fagor Integrated

Customer Question

Hello,
I wonder if you can help me?
I have a Fagor Integrated 600mm wide dishwasher with a broken door spring. It is the string and the plastic parts that it threads through that have broken. I emailed UK whitegoods with a picture as I couldn't find a matching one on their online shop and they've told me the part is obsolete and that they cannot recommend another part to replace it.
Just wondered if you have any ideas of a way around this? I think the model number may be V80B000D0, but the dishwasher is about 9 yrs old.
Many thanks
Caroline Andrew
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Does it look like this? If not, can you post an image of the part.
Customer: replied 1 year ago.
Hello George,
Thanks for your help.
Yes it does!! There are 2 of those, one broken and one string looking very worn. But also the rectangular white blocks that the string threads through are also broken, they slot onto the machine itself if that makes sense, I've attached a photo of them for you.
Expert:  George-Allsorts replied 1 year ago.
Can you give me whatever information you have on the label down the side of the door
Customer: replied 1 year ago.
Thats the problem George, there is no label, the only number of any kind is on the original fitting instructions which has the number V80B000D0, not sure if this is any help?
Expert:  George-Allsorts replied 1 year ago.
I can give you the information to replace the stringed parts, but the slider may take more time to find information on without the model information
Customer: replied 1 year ago.
I'm Happy to wait and see if you can track down the other parts please George. Art the stringy bits readily available then?
Expert:  George-Allsorts replied 1 year ago.
VC4B000F8 DOOR HINGE CORD Please rate the assistance to date... I will try to find the other part for you .. Look at this.. is this it?
George-Allsorts and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Lovely, Thanks for your help George, the places I've already tried said the parts were obsolete, is there a place you'd recommend I try?
Customer: replied 1 year ago.
Sorry, just realised its a link to Amazon!!
Customer: replied 1 year ago.
It looks very similar, but not sure its exact as the roller bit on mine is bigger and grey, Ive managed to fit the broken bits back together and have a couple of new pictures George, that might help!
Customer: replied 1 year ago.
Hi George it won't seem to let me add any more photos.:(
Expert:  George-Allsorts replied 1 year ago.
I will be away for the rest of the day today, but will be working tomorrow at some point...
Customer: replied 1 year ago.
Thanks George.
Customer: replied 1 year ago.
Here's the new photo George
Expert:  George-Allsorts replied 1 year ago.
Can you turn that over and orientate it to the same rotation as the one in the image I provided?
Customer: replied 1 year ago.
Hello George, here's the new photo you requested, sorry for being a bit slow
Expert:  George-Allsorts replied 1 year ago.
Ok thanks.. I'll try find one
Customer: replied 1 year ago.
Ok, thanks George.
Expert:  George-Allsorts replied 1 year ago.
Hi Caroline.. The parts have been superseded and the new parts (VF9B000I1 + VF9B000J7)are available at £39.99 each
Customer: replied 1 year ago.
George, that's amazing, is that on the same Espares website as before?
Expert:  George-Allsorts replied 1 year ago.
The price I gave you is what I can get them for. The price on Espares is £49.31 each
Customer: replied 1 year ago.
Then yes please we would like to order the parts. A slider for each side and the cords too.
Expert:  George-Allsorts replied 1 year ago.
Caroline, please accept the following Additional Service request, that I may in turn discuss this with you via phone tomorrow morning
Expert:  George-Allsorts replied 1 year ago.
I have left my number for you Caroline, but do not see your number so can't ring you.. I am on the end of the phone when you are ready.