How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

I have a BEKO WMB71442W. The wash cycle is not running to

Customer Question

Hi I have a BEKO WMB71442W. The wash cycle is not running to time and extends by around 30 minutes. Maybe part of the cycle is repeating? Can you help please. Thank you. Alison
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
I have just managed to unscrew the trap where the debris collects. This may solve the problem
Expert:  Daniel replied 1 year ago.
HiHas cleaning the filter out cured it?Was it blocked up?Regards
Customer: replied 1 year ago.
It seems to have solved it. It was blocked up. I should have waited for the outcome before contacting you
Expert:  Daniel replied 1 year ago.
No worries, Thanks for letting me know anyway.
Customer: replied 1 year ago.
Will I still be charged as I managed to sort it out myself before any advice/help was given?
Expert:  Daniel replied 1 year ago.
No ive not sent an answer so if you have already paid a deposit just email customer services and they will refund it for you.