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Andrew Smith
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3586
Experience:  Gas cooker specialist
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Eco Tec plus 612 showing "Safety switch off Low water pressure"

Customer Question

Eco Tec plus 612 showing "Safety switch off Low water pressure" 0.2 bar
What do I do??
Submitted: 8 months ago.
Category: Appliance
Expert:  Andrew Smith replied 8 months ago.
Do you have a filling point attached to the pipework under the boiler, usually silver and flexible.
Customer: replied 8 months ago.
Yes it has a black valve flexible pie and another black valve leading, I presume, into the heating supply pipework.
Customer: replied 8 months ago.
I dont suppose it is just a matter of opening the two valves is it??
Expert:  Andrew Smith replied 8 months ago.
Yes, open 1 and then open the other slowly. The pressure should creep up - turn off again at 1.5bar
Customer: replied 8 months ago.
Zipped up to 1.9 - OK?? What next??
Expert:  Andrew Smith replied 8 months ago.
Ok, turn them both off and reset the boiler and it should fire up?
Customer: replied 8 months ago.
I don't know about reset - I have switched it "ON" not timed but nothing, There are two small illuminated boxes under the main picture showing 1.9 and a graph, the right hand one of which has a fence(?) icon.
Customer: replied 8 months ago.
I haven't got that.......can you resend it please?
Expert:  Andrew Smith replied 8 months ago.
Can you upload a photo of the front now?
Customer: replied 8 months ago.
No sorry I am a bit of a techno prat; I don't even have a mobile. Sorry!
Expert:  Andrew Smith replied 8 months ago.
Looking at the manual it should restart at above 1.1bar?
Is the heating set to one?
Does it run if you run the hot tap?
Customer: replied 8 months ago.
The hot water is separately supplied by the landlord.There are three settings: Off - a clock icon, timed and on.
What next - it was running a few days ago.
Expert:  Andrew Smith replied 8 months ago.
Is that on the boiler or a seperate timer?
Customer: replied 8 months ago.
On the front of the boiler. Opposite on the dial is the same "fence" icon still showing in the right hand bottom display.
Expert:  Andrew Smith replied 8 months ago.
The 'fence' is a radiator symbol - is the heating not working?
Customer: replied 8 months ago.
No - nothing. I have switched it off and back on...........................
Expert:  Andrew Smith replied 8 months ago.
Ok, stuck then.
You will have to call someone out to look at the boiler.Can you confirm the room thermostat is turned up?
Customer: replied 8 months ago.
Haven't touched anything - thanks .
Expert:  Andrew Smith replied 8 months ago.
Just make sure it is turned up

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