How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rob Your Own Question

Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

I'm Jim.need to replace temp ribbon on neff typ -ap22-7

Customer Question

Hello I'm Jim.need to replace temp ribbon on neff typ b-ap22-7 oven.Have removed cover but can not remove switch. Block to get to ribbon
Submitted: 8 months ago.
Category: Appliance
Expert:  Dales-Electronic replied 7 months ago.
Can you kindly let me have the full ENr that you will find on the rating label - Ian
Customer: replied 7 months ago.
(###) ###-####b
Expert:  Dales-Electronic replied 7 months ago.
Neff oven ENrs follow the following format - B42S32NGB/01 ie Letter, two figures, Letters etc
Customer: replied 7 months ago.
E-Jr. B1561 B0BG/04 FD7706 21616
Customer: replied 7 months ago.
Sorry that should. Read E-Nr
Expert:  Dales-Electronic replied 7 months ago.
Hows about B1561B0GB/04 ??
Customer: replied 7 months ago.
Yes ok
Expert:  Dales-Electronic replied 7 months ago.
if you copy and paste the following link into you browser, which part are you trying to change ? http://www.neff.co.uk/store/sparepart/finder/detail/B1561B0GB/04
Customer: replied 7 months ago.
Found the part but cannot remove the switch block to release it. I behave removed all the screws but it will not lift out.
Expert:  Dales-Electronic replied 7 months ago.
I understand you have the part but it would be useful it you could tell me which part you are trying to change. Then I can see what you are trying to do.
Customer: replied 7 months ago.
Part no is either 00263753 or 009698
Customer: replied 7 months ago.
Should be(###) ###-####
Expert:  Dales-Electronic replied 7 months ago.
OK the thermostat is held in place behind the selector switch, its just a push fit you dont have to undo the selector switch. If you gently lever off the thermostat one side at a time it will slide out of the back of the selector.
Customer: replied 7 months ago.
Hi be me 2 secs and I'll see
Customer: replied 7 months ago.
There is a steel bar over it,making it impossible to release
Expert:  Dales-Electronic replied 7 months ago.
Can you send me a picture please, I see no steel bar on the diagram so either we are looking at two different components or the diagram is wrong.
Customer: replied 7 months ago.
On the diagram there is the front plate then a part that appears to be the switch block front plate then the two knobs then the two themprmostat controllers and then the steel plate that I am referring to !( part no 06 9313
Customer: replied 7 months ago.
I could probably remove the steel plate if I could find the way that switch block lifts out
Expert:  Dales-Electronic replied 7 months ago.
As I see it on the diagram that part is nowhere near the thermostat that you are trying to replace on the back of the selector switch - am I missing something ? Are you trying to replace the thermostat ?
Customer: replied 7 months ago.
I am trying to replace item marked 2) on the drg
Customer: replied 7 months ago.
The part is discribed as display film strip part no 162253 ogr(###) ###-####
Customer: replied 7 months ago.
Hi, are you still with me
Customer: replied 7 months ago.
Are you waiting for more informationn or have we stopped communicating

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.