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Ask George-Allsorts Your Own Question

George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Sorry to trouble you but we have a cannon

Customer Question

hi sorry to trouble you but we have a cannon dual fuel cooker installed two days ago, and the minute minder beep is barely audible even when standing next door to the cooker,is there any way please of increasing the volume .
we have just got rid of a belling cooker, and the volume of the beep could be varied with the pos, and neg buttons of the mini mini minder.
thank you in anticipation brian ****
Submitted: 7 months ago.
Category: Appliance
Expert:  George-Allsorts replied 7 months ago.
Hello Brian, my name is***** you tell me the model number and product code of the appliance please. This will be on a label stuck onto the side of the door or on the metal surrounding the door opening. regards
Customer: replied 7 months ago.
this is a cannon dual fuel cooker,model ch60dhkfs s/n###-##-####
Expert:  Daniel T. replied 7 months ago.
Hi Thanks for the model details. Im afraid to say on this model you cannot adjust the tome sound on the timer like you could on your old oven. This timer has a set speaker in there which has no adjustment on it at all. But ive heard these timers a lot and they are not as lound as the older models used to be but you should hear it quite clear even from the next room in your house.If you cannot hear it clear even when standing next to the oven then this isnt correct. As its brand new you can get Hotpoint out as they own the Cannon brand so they can replace the timer on this and hopefully get the sound back for you so you can hear it. Sorry theres nothing you can do on this as this model has no adjustment you can do but if its not lound at all then get Hotpoint in and im sure they will sort it for you. Regards
Expert:  Daniel T. replied 7 months ago.
Thanks for the model detail. George will get back to you very soon.
Expert:  George-Allsorts replied 7 months ago.
Hi Brian, Thanks for responding to my request for the model details so that I could have a look at the timer/minute minder details.. As has been stated above, the volume of the minute minder alarm is not adjustable on this model of timer, but then it is supposed to be audible enough to hear it whilst in the same room. I suggest that you contact Hotpoint Customer Services by using the Live Chat system on their website.. To make it a little easier for you, Here is a link to the page with the Live Chat facility..Please take the time to rate my assistance using the stars provided, as it is the only way I get credited for responding to you.

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