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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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My machine isn't doing anything. Its on but not filling with

Resolved Question:

My machine isn't doing anything. Its on but not filling with water or washing. Turned control knob to try a different cycle but it doesnt change. Ive already sent a msg and paid but didnt get a reply?
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
Hello Andrea, my name is***** you tell me what happens if you press and hold the START button for 3 seconds?
Customer: replied 1 year ago.
Led all lights up and door unlocks
Expert:  George-Allsorts replied 1 year ago.
Ok, now retry to set a programme and let me know exactly what happens
Customer: replied 1 year ago.
Its changing now, wasnt earlier
Expert:  George-Allsorts replied 1 year ago.
Changing in what way? Is it draining & then filling?
Expert:  George-Allsorts replied 1 year ago.
Well Andrea, you did not finish answering my questions.. This is a two way street. I asked you to let me know what was happening, but you instead decided to leave without providing that information or rating the assistance. It is now up to you if you want to continue with trying to diagnose the issue or if you wish to try to avoid as before.
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