How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

We had our Aga converted from oil to electric 4 1/2 years ago. Not

Customer Question

Hi. We had our Aga converted from oil to electric 4 1/2 years ago. Not sure which model controller it is (2 door ) but it only has an Aga knob with Off and 1 - 6 settings. Recently the temperature has crept up to halfway along the red section when set on 4. Now it is just in the red section whilst set on 3. Even though it is in the red it is not really hot enough to cook on.
Thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  johnnn40 replied 1 year ago.
Will you please send me the model number so I can find the technical information I need to assist you? Thank you.
Customer: replied 1 year ago.
There is no model number. It is a 2 door oil one converted to electric.
There is just a temperature control knob, nothing else.
Expert:  johnnn40 replied 1 year ago.
OK. Thank you. I'll search for information, and I'll get back to you.
Customer: replied 1 year ago.
Hi. I have managed to sort out the problem; could I have a refund please?
Thanks
Steve
Expert:  johnnn40 replied 1 year ago.
I will request a refund of your deposit.