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Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15005
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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When we put the washer on the spin and ready lights are flashing

Resolved Question:

when we put the washer on the spin and ready lights are flashing and the 400 spin light as well as the start pause its making noise but not spinning or moving.The model is WNM50
Thanks
Submitted: 8 months ago.
Category: Appliance
Expert:  Daniel T. replied 8 months ago.
Hi Can you post the full model number please. If you open the door there will be a sticker in there with the details on there. It will start E-nr Regards
Customer: replied 8 months ago.
hi the door wont open as the programme has not finished
regards
Customer: replied 8 months ago.
just found this number on the back ENR W5420XOGB/18PD8809200239
Expert:  Daniel T. replied 8 months ago.
Thanks thats great. I just wanted to make double sure i am giving you the correct error code and on that model this will be the correct error code. The flashing lights you have means water is in the base of the washer activating the flood switch which is causing this fault you have. What you need to do is pull the washer out from under the unit and you need to then lean it backwards 45 degrees as this will allow the water to drain out from the base of the washer.Once the water is out the flood switch will reset itself and clear the flashing lights. Then retry the washer and see how it goes from there. Hopefully that will sort it. But if it happens again then there is a water leak in there which you need to find and fix to cure this. But thats what the error code means that you have so try that and see how it goes from there. Regards
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15005
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you
Customer: replied 8 months ago.
Thanks so much you provided such an easy to follow set of instructions that worked!Will definitely use you again

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