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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a Siemens V34-38 tumble dryer E-Nr. WT34V381FF/11 The

Customer Question

I have a Siemens V34-38 tumble dryer E-Nr. WT34V381FF/11
The temperature does not get hot enough to dry the clothes. What are your recommendations.
We have already checked the filters(clean) and airway(clear).
Submitted: 6 months ago.
Category: Appliance
Expert:  George-Allsorts replied 6 months ago.

Helo Olga, my name is George,

Can you tell me if the dryer is producing heat

Expert:  George-Allsorts replied 6 months ago.

I must go out on call now, but will be back shortly to respond to your answersand to continue with your problem.

Customer: replied 6 months ago.
The machine is producing heat but "warm only".
Expert:  George-Allsorts replied 6 months ago.

Hello again Olga.. sorry for the delay.

I am looking at the design of your dryer and also at the wiring diagrams.. There are several things that could be causing this.. Lets eliminate them starting with the easiest.

Can you tell me, have you made sure that the Delicates button (First button of the 3 options buttons to the right of the clock) is not lit

Customer: replied 6 months ago.
The Delicates button is not lit
Expert:  George-Allsorts replied 6 months ago.

Ok Olga, thank you for looking..

In this case the problem will be related to one of the following three:

  1. Thermostat on the side of the heater
  2. NTC on the heater
  3. Element on the heater

Do you have a multimeter, or have someone who can assist who has one?

Customer: replied 6 months ago.
We have a multimeter. However we are away now for two weeks. I will respond on my return.
Expert:  George-Allsorts replied 6 months ago.

Ok Olga.. I will await your response...

Expert:  George-Allsorts replied 6 months ago.

Please take the time to rate my assistance using the stars provided at the top of the page, as it is the only way I get credited for responding to you.

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